COVID 19 SAFE PRACTICIES & POLICIES
Dear Valued Guest:
Welcome to Arcadia Napoli - We appreciate that you have chosen our bed and breakfast for your upcoming getaway. Below you will find a list of practices that we are engaged in to best protect you, our guest, as well as our employees during this time of Covid-19. We are also including a list of practices that we request of each of our guests to ensure the health and safety of all who frequent our B&B. Thank you for your understanding and participation as we work together to stay healthy and enjoy life during a particularly difficult time.
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PROPERTY PRACTICES
• We use extensive cleaning procedures, to include the frequent sanitizing of all common touch areas such as counters, doors, floors, lamps, light switches, tables, chairs, etc…
• Each of our employees wears a mask and, where needed, gloves.
• We emphasize the practice of social distancing, maintaining 6-feet apart from all others.
• During check in you will receive a sanitized room key, and any special instructions to maximize your comfort and safety during your stay with us.
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GUEST ROOM PRACTICES
• Each of our rooms are thoroughly cleaned and sanitized prior to guest arrival. All surfaces, furniture, linens and amenities are sanitized.
• Once your room is cleaned and prepared for you, no one enters the room prior to your arrival.
• We do not provide cleaning during your stay (unless requested). We welcome you to request any amenities and supplies that need to be replenished during your stay.
• We ask all guests to practice social distancing while enjoying our property.
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CANCELLATION POLICY
• In the event of having to cancel due to covid 19 mandatory travel restrictions the amount paid will be fully refunded or applied to alternative available booking dates within 12 months from the initial arrival date.